I contacted them and haven't received even an acknowledgement for MONTHS, clearly once they take your money they don't care. The product is unusable with a dead battery, I paid $120 (a good discount) for a hunk of useless metal and plastic. This was obviously a returned product, for which the rubber tires were replaced, no other checks run, and the company resold as new. It lasted about five minutes and stopped.
#Blink lite skateboard review full
On a full charge, leaving it on all night and with the indicator light green, it had no power when I tested it and went slower than walking speed on pro and normal mode, I weigh 130 lbs.
I wouldn't mind this normally as it was such a good discount however the skates also came with dead batteries. The front wheels were pristine however so I could tell those have been replaced. The back wheel has clearly been used and the plastic in the front has been scratched. I expected the product to be sold new as nothing indicated the product was refurbished. I bought a pair of Acton Rocket Skates last year as a gift and did not open it until a few months later, past the normal return date. It is frustrating and deceptive on their part to not even help support their clients. My sincere recommendation do not support or buy anything from this company it is awfully managed, your money doesn't matter nor does your issues and you might as well spend 500$+ somewhere else. Because it is clear from actions and from others comments these people do not care and only a matter of time before this catches up with them.
While you may be buying a premium product do not expect premium service or support. With the dual hub motor, it brings more acceleration, more hill climbing ability, and higher top speed. It is one of the lightest electric skateboards. Then if you get frustrated and ask for any help on Facebook they'll delete any negative comments of yours or anyone else. The Acton Blink S2 is the upgraded and larger version. The Acton Blink Lite Electric Skateboard is one of the most exciting electric skateboards we have seen. And now no word back or any help and even calling the number is a waste of time since all you'll get is a busy signal or line will cut immediately. So here's the story ACTON basically got in touch with me as I have a charger issue with my Blink S2 and asked for my purchase info I sent this to them twice. It's incredible that you pay for a premium product and post sales support is there to help you when something happens.
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